Privacy Policy

Introduction

At Zero Waste Company ("the Company," "We," or "Our"), we respect your privacy and are committed to protecting it by complying with this policy. This Privacy Policy applies to the Personal Information that we collect, use, share, or otherwise process in conducting our business operations, including through the Services we provide to our customers. This policy describes the types of information we may collect from you or that you may provide to us when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing such information.

This policy applies to the information we collect:

• On our website.
• Through electronic communications, such as emails and other communication between you and our website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

Information We Collect

We collect various types of information from and about users of our website, including:

• Information by which you can be personally identified, such as your name, postal address, email address, phone number, or other information considered personal under applicable law ("Personal Information").
• IP address and geolocation data derived from it; company/employer name; financial, billing, and account information; records of prior communications; and information about matters undertaken for our clients.
• Personal information when you interact or provide information at events, on social media, or through our Site (including through "contact us" forms, registering, or viewing our social media posts and submissions, technical usage data collected automatically when visiting our Site, and as described in our cookie policy below).
• Personal information from third-party contact list providers, such as business organizations and ZoomInfo. We do not knowingly collect sensitive personal information related to the activities outlined in this Privacy Policy.
• Information about you that does not identify you individually.
• Information about your internet connection, the equipment you use to access our website, and usage details.

We Collect This Information

How We Use Your Information

We use the information we collect about you or that you provide to us for various purposes, such as:

• Presenting our website and its contents to you.
• Providing you with information about products or services that you request from us.
• Fulfilling our obligations arising from contracts between you and the Company, including billing and collection.
• Notifying you about changes to our website or the products or services we offer.
• Improving our website to provide you with a more personalized experience.
• Sharing relevant information about the Services; for marketing purposes, such as sending news and newsletters. If you do not wish to receive newsletters or other communications we deem to be of interest, you may opt-out or withdraw your consent to receive direct marketing emails from us at any time.
• Investigating, preventing, or taking action regarding illegal activities, suspected fraud, situations involving potential threats to the security of the Services or the Site, any person or property, or actual or potential violations of our terms of service, other agreements, or this Privacy Policy.

Disclosure of Your Information

We may disclose personal information that we collect or that you provide in the following circumstances:

• To our subsidiaries and affiliates.
• To contractors, service providers, and third parties we use to support our business.
• To a buyer or successor in the event of a merger, reorganization, or asset sale.
• To comply with legal or regulatory obligations.
• We do not sell your personal information to third parties and do not share your personal information with third parties for cross-context behavioral advertising.
• We may disclose anonymous or aggregated information that does not identify any individual (and is therefore not considered personal information) without restrictions.

Data Security

We have implemented measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. However, the transmission of information via the internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our website. In accordance with applicable law, we will promptly notify you if a breach occurs that we determine may have compromised the privacy or security of your personal information. We are not responsible for any outcome resulting from your circumvention of any privacy settings or security measures.

Retention of Personal Information

We will retain your personal information for the period necessary to fulfill and provide the Services, as applicable. We will also retain your personal information to comply with our legal obligations and conduct audits, resolve disputes, and enforce our agreements.

All personal information we retain will be subject to this Privacy Policy and our internal retention guidelines. We will delete your personal information when it is no longer necessary for the purposes mentioned above. If you have any questions about a specific retention period for certain types of personal information we process about you, please contact us in accordance with the "Contact Us" section below.

Children's Privacy

The Services and Zero Waste Company Site are intended only for individuals over the age of 16, and we do not collect information from minors without parental consent. If we receive information from minors under 16 without parental consent, it will be deleted. Additionally, we comply with the Children’s Online Privacy Protection Act (COPPA), and no information is collected from children under 13 without explicit parental authorization. If this occurs, such information will be destroyed immediately.

Submitting a Request

To exercise the above rights or contact us with questions or complaints regarding our handling of your personal information, please reach us at privacy@zerowaste.co Note that we may require proof of identity and reserve the right to charge a fee where the law permits, particularly if your request is manifestly unfounded or excessive. We will respond to your request within the applicable timeframes set by law.

Cookie Notice

We may use cookies and related technologies ("Cookies") to provide the Services, collect information when users browse the Site to enhance and personalize the experience, understand usage patterns, and improve the Services and Site.

Changes to Our Privacy Policy

It is our policy to post any changes we make to this privacy policy on this page. If we make significant changes to how we treat the personal information of our users, we will notify you through the website or via email.